Privacy Policy

Last updated: July 2026

This Privacy Policy explains how FlyProven ("we", "us") collects, uses and protects your personal information when you use our website and services.

1. Information we collect

• Booking details: passenger name, date of birth, email address, phone number, and the flight route and dates you request.
• Payment information: processed securely by our third-party payment provider. We do not store your full card details on our servers.
• Technical data: basic device and usage information (e.g. IP address, browser type) collected automatically to keep the service secure and working.

2. How we use your information

• To create and deliver your flight reservation.
• To process payments and issue refunds.
• To provide customer support.
• To comply with legal obligations and prevent fraud.

3. Sharing your information

We share the minimum data necessary with:

• Airlines and reservation providers — to create your booking (passenger name and travel details).
• Payment processors — to take payment securely.
• Email/delivery providers — to send your reservation.

We do not sell your personal information to anyone.

4. Data retention

We keep your booking information only as long as necessary to provide the service, handle support and refunds, and meet legal requirements, after which it is deleted or anonymised.

5. Cookies

We use only essential cookies required for the website to function. We do not use them to build advertising profiles.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and object to certain processing. To exercise these rights, contact us at the address below.

7. Security

We use industry-standard measures to protect your data. No method of transmission over the internet is 100% secure, but we work to safeguard your information.

8. Contact

For any privacy question, email us via our contact page.